'A permanent Lok Adalat to settle disputes over public utility services was set up at the metropolitan criminal courts at Nampally. There will be no court charges, applicants may move the lok adalat with an application on plain paper with copies of documents, and its verdict will be final. Applicants do not need a lawyer but can hire one.

The lok adalat headed by judge K. Ashok Babu is located in the mediation centre, third floor, Nampally criminal courts complex. The adalat will settle disputes on transport of passengers or goods by air, road or water, posts, telegraph, telephone; supply of power, light or water to the public by any establishment, system of public conservancy or sanitation; service in hospital or dispensary; insurance service; banking and other financial institutions. The lok adalat will have jurisdiction over disputes regarding utility services where the value of property in dispute does not exceed Rs 10 lakhs and does not involve non-compoundable offences.